Study of Job Satisfaction at Infosys and Its Implications...

Study of Job Satisfaction at Infosys And Its Implications for Motivating Employees at Infosys DeeptiVedala A018 vedaladeepti@yahoo.com Project Management (Major Project) M.Pharm (Pharmaceutics) + MBA Trimester II ABSTRACT: The main aim of the study is to determine the job satisfaction of employees in Infosys. It includes determining various parameters that influence job satisfaction and also the present level of satisfaction of the employees. To understand employees perceptions about the job and come up with recommendations for the company to improve the level of job satisfaction. The method used to perform the study was a Job Satisfaction Questionnaire. The questionnaire consisted of various sections like†¦show more content†¦Weiss (2002) has argued that job satisfaction is an attitude but points out that researchers should clearly distinguish the objects of cognitive evaluation which are affect (emotion), beliefs and behaviors .This definition suggests that we form attitudes towards our jobs by taking into account our feelings, our beliefs, and our behaviours. Job satisfaction can also be defined as either as the overall or general job satisfaction of an employee or as the satisfaction with certain facets of the job such as the work itself, coworkers, supervision, pay, working conditions, company policies, procedures and opportunities for promotion(Smith et al.,1969).Based upon these two view points of job satisfaction , it may be measures either as the general or overall satisfaction of an employee with the job or it may be measured as the satisfaction of an employee with the various work facets. For the present study the former view of job satisfaction has adopted OBJECTIVE OF STUDY: Presently the Indian IT and ITES industry has the largest attrition rate as compared to otherindustries. Not only the startup companies but also the established companies have been finding it difficult to retain employees. With the unprecedented boom in the IT industry the size of the industry has grown very big and with major IT players employing a huge number of employees, it has become very important to determine the factors that influence job satisfaction in this industry and come up withShow MoreRelatedIntroduction to Motivation16686 Words   |  67 Pagesin its operational and management approach to cope up with such changes. Henceforth employees working in companies have to be motivated consistently in order to channelize their potential for achievement of organizational objectives. Those organizations face the problem of high attrition rate who fail to motivate their employees. Theres often a single element that differentiates companies with enthusiastic employees from those that suffer high rates of dissatisfaction and turnover: motivation. WhileRead MoreA Study on Customer Satisfaction on Bsnl Mobile Services15977 Words   |  64 Pages1.0 INTRODUCTION 1.1 Statement of Problem A study has been conducted in order to understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District, researchtitledâ€Å"A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION†has been conducted. 1.2 Importance of the Study In todays competitive business world and challenging economy, retaining your customer base is critical to your success. If you dont giveRead MoreHbr When Your Core Business Is Dying74686 Words   |  299 PagesDonald N. Sull and Charles Spinosa 90 The Leadership Team: Complementary Strengths or Conï ¬â€šicting Agendas? Stephen A. Miles and Michael D. Watkins 100 Avoiding Integrity Land Mines Ben W. Heineman, Jr. 20 33 FORETHOUGHT HBR CASE STUDY Why Didn t We Know? Ralph Hasson 45 FIRST PERSON Preparing for the Perfect Product Launch THOU SHALT †¦page 58 James P. Hackett 111 TOOL KIT The Process Audit Michael Hammer 124 BEST PRACTICE Human Due Diligence DavidRead MoreInternational Management67196 Words   |  269 PagesHodgetts, Fred Luthans, Jonathan Doh. 6th ed. 2006. Includes bibliographical references and index. ISBN-13: 978-0-07-811257-7 ISBN-10: 0-07-811257-5 1. International business enterprises—Management. 2. International business enterprises—Management—Case studies. I. Doh, Jonathan P. II. Hodgetts, Richard M. International management. III. Title. HD62.4.H63 2012 658 .049—dc22 2011002070 www.mhhe.com Dedicated in Memory of Richard M. Hodgetts A Pioneer in International Management Education iii